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©2017 BY PURE BRIDAL PTY LTD

Shipping

We offer Flat Rate Shipping of $9.95 within Australia. Our preferred method of shipping is by Courier, however sometimes we may use Australia Post if the delivery address is outside of our courier's delivery network area.  Please allow 3-8 business days for delivery depending on your location.

 

We also offer next business day delivery using Australia Post. Next business day delivery is only offered to Metro/City areas, however it may speed up your delivery time to other areas outside of the major cities. More information about Express Post can be found using the following link https://auspost.com.au/sending/send-within-australia/express-post-parcels

 

Please ensure you select this option at checkout. Cut off time for this service is 2pm.

Returns Policy

Return and Refund Policy

We want you to be happy with your purchase! If when you receive your purchase you are not entirely satisfied, please get in touch.

Returns

You have 30 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying shipping costs for returning your item. Shipping costs are non­ refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us by email info@purebridal.com.au.

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